Seyana Division is the backbone of the HVAC, Water systems, and Retail divisions of Tadmur Trading. It is involved with installation and maintenance of water heaters, air conditioners, water chillers, water pumps and home appliances.
The Seyana division offers on-site support with a GPS tracked fleet of service vehicles covering the length and breadth of the country. Equipped with a state-of-art Field Service Management software for tracking customer requests and scheduling service appointments, the Seyana division ensures that no complaint goes unresolved.
With a professional call center operation, the Seyana division helps clients to have a hassle-free maintenance experience and outstanding customer service. The operations team works with a strict deadline to address maintenance calls, while keeping in consideration the safety and energy efficiency of the equipment.
The Seyana Division has established Annual Maintenance Contracts in both residential & commercial markets, and has partnered with facility management companies for HVAC maintenance, duct cleaning, pumps repair and tank cleaning services and more.