Seyana Division is the backbone of the HVAC, Water systems, and Retail divisions of Tadmur Trading & Contracting. It is involved with installation and maintenance of water heaters, air conditioners, water chillers, water pumps and home appliances.
The Seyana division offers on-site support with a GPS tracked fleet of service vehicles covering the length and breadth of the country. Equipped with a state-of-art Field Service Management software for tracking customer requests and scheduling service appointments, the Seyana division ensures that no complaint goes unresolved.
With a professional call center operation, the Seyana division helps clients to have a hassle-free maintenance experience and outstanding customer service. The operations team works with a strict deadline to address maintenance calls, while keeping in consideration the safety and energy efficiency of the equipment.
The Seyana Division has established Annual Maintenance Contracts in both residential & commercial markets, and has partnered with facility management companies for HVAC maintenance, duct cleaning, pumps repair and tank cleaning services and more.